INTAV s.r.l. - Via Carlo Goldoni, 70 - 00042 Anzio (RM) tax code 08436940582 and VAT number 02055711002 All contracts for the purchase of products concluded, through the aforementioned site and according to the procedures indicated below, between the seller and the buyer, will be governed by the these General Conditions. The conditions contained in this document may be changed by INTAV without notice and will be valid from the date of publication on the site.
All prices on the site are exclusive of VAT. INTAV reserves the right to change prices at any time, without notice. The packaging is included in the price; INTAV reserves the possibility of promoting special offers with temporary discounts and price reductions.
RIGHT OF WITHDRAWAL
The rules provided for by the Legislative Decree 6 September 2005, n. 206 (Consumer Code) and where applicable by the provisions of Legislative Decree 09/04/2003, n. 70, which provide for the possibility for the purchaser to exercise the right of withdrawal. These rules apply to natural persons, i.e. consumers, who act for purposes that can be considered unrelated to their commercial activity. Therefore, purchases made by retailers and companies are excluded from the right of withdrawal. The consumer has the right, within 10 working days from the receipt of the goods, to exercise the RIGHT OF WITHDRAWAL. This right consists of the right to return the purchased goods to the seller and the consequent refund of the purchase price.
EXCLUSION OF WITHDRAWAL
The right of withdrawal does not apply to products that are not intact and in their original packaging. In the case of software products that require activation at the manufacturer, the right of withdrawal can be exercised only if the software has not been registered with the manufacturer. In the case of promotional sales of matched products, the right of withdrawal can only be exercised by returning both the goods being purchased, given the constraint of the accessibility of the goods in promotion with respect to the first.
RETURN OF GOODS
The return request must be sent by registered letter with return receipt within ten days from the date of receipt of the goods at the following address: INTAV srl - Via Quarto Negroni, 61, 00072 Ariccia (RM), Italy provided that it is confirmed by letter registered letter with acknowledgment of receipt within the following forty-eight hours. In the request, which must be signed and dated by the buyer, it is necessary to indicate the details of the shipping document, the list of items to be returned and the bank details on which to obtain the refund. After obtaining the return authorization code from the INTAV Customer Service, it is necessary to place the goods, complete with any accessories, in the original packaging. This wrapping must then be packed in such a way as to safeguard it from any damage or alteration. Place the return authorization code and order number on the packages, in a clearly visible position. Send the goods at your own expense to the following address: INTAV srl - Via Quarto Negroni, 61, 00072 Ariccia (RM) Italy - It is convenient to use a courier for this purpose, as the withdrawal procedure is operative only with the receipt of the goods. For information and suggestions, it is always possible to contact our office at +39 0693490016. INTAV reserves the right to refuse the goods received in the event of non-compliance with the above procedure. The costs and risks of transport for the return are fully borne by the buyer. N.B .: The refund will be made only after having received and checked the integrity of the returned goods.
REFUND PROCESSING TIMES
INTAV will refund the amount paid, within a maximum period of thirty days from the moment in which INTAV will have become aware of the exercise of the right of withdrawal by the buyer and upon receipt of the goods subject to withdrawal, by bank transfer . In compliance with the aforementioned Legislative Decree, only the shipping costs of the returned product will be charged to the customer. PAYMENTS By making a purchase on this online Shop, you can choose to pay with: • Credit Cards belonging to the Visa, Visa Electron and MasterCard circuits • Postepay cards • Bank Transfer (reserved for authorized aliens) • Bank Receipt (reserved for authorized customers) Insertion of the identification data takes place in total security, without the online Shop being able to know or retain their personal data. No type of supplement will be charged for payments arranged with the payment instruments listed above. Credit Card Payment cards bearing the following circuits are accepted: • Credit Cards.